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Referral Program Feedback Survey

We’d love your feedback on our referral program.

About This Template

This survey gathers feedback from customers who have participated in your referral program. It aims to understand how effective the program is in driving new customers and identifying opportunities to improve it.

Where it is used

  • Evaluating the success of your referral program.
  • Gathering insights on participant satisfaction.
  • Improving referral incentives and structures.

Frequently Asked Questions

  • What is a Referral Program Feedback Survey?

    It gathers opinions from users who participated in a referral program to measure its effectiveness and appeal.

  • Why is referral program feedback important?

    It helps businesses optimize incentives, simplify the process, and increase participation.

  • What questions should be included?

    Ease of referral, attractiveness of rewards, likelihood of referring again, and perceived fairness of the program.

  • How can businesses improve their referral programs?

    By adjusting rewards, streamlining the referral process, and offering more personalization options.

1. Did you know about our referral program before participating?

2. How satisfied are you with the referral program?

Very difficult Very easy

3. How appealing are the incentives offered in our referral program?

Very difficult Very easy

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4. How easy was it to refer others to our product/service?

Very difficult Very easy

5. What motivated you to participate in our referral program?

6. Did you receive the promised rewards for your referrals?

7. Would you recommend our referral program to others?

8. What improvements would you suggest for the referral program?

9. How likely are you to participate in our referral program again?

Very difficult Very easy

10. How would you rate your overall experience with our referral program?

Very difficult Very easy

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