Referral Program Feedback Survey

This survey gathers feedback from customers who have participated in your referral program. It aims to understand how effective the program is in driving new customers and identifying opportunities to improve it.

Where it is used

  • • Evaluating the success of your referral program.
  • • Gathering insights on participant satisfaction.
  • • Improving referral incentives and structures.

Referral Program Feedback Survey

1. Did you know about our referral program before participating?

2. How satisfied are you with the referral program?

Very dissatisfied Very satisfied

3. How appealing are the incentives offered in our referral program?

Not appealing Very appealing

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4. How easy was it to refer others to our product/service?

Very difficult Very easy

5. What motivated you to participate in our referral program?

6. Did you receive the promised rewards for your referrals?

7. Would you recommend our referral program to others?

8. What improvements would you suggest for the referral program?

9. How likely are you to participate in our referral program again?

Not likely Very likely

10. How would you rate your overall experience with our referral program?

Very poor Excellent

Frequently Asked Questions

  • What is the goal of this survey?

    To assess the effectiveness and satisfaction with your referral program.

  • Who should take this survey?

    Customers who have participated in your referral program.

  • What insights can be gained from this survey?

    Understanding participant satisfaction, identifying issues, and improving referral strategies.