Post-Implementation Feedback Survey

A Post-Implementation Feedback Survey collects user insights after deploying a new feature, tool, or system. It evaluates effectiveness, usability, and impact to guide future improvements.

Where it is used

  • • Evaluating the success of new software tools or features.
  • • Improving future implementation strategies.
  • • Identifying user adoption barriers or challenges.

Post-Implementation Feedback Survey

1. How successful was the new implementation in meeting your needs?

Not successful Highly successful

2. How easy was it to use the new feature/system?

How easy was it to use the new feature/system?

3. What challenges, if any, did you face while using the new implementation?

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4. Did you require additional training or resources to use the new system/feature?

5. How has the new system/feature impacted your workflow?

6. Have you noticed any performance improvements since the implementation?

7. How satisfied are you with the new implementation?

Very dissatisfied Very satisfied

8. How likely are you to recommend this new feature/system to colleagues?

Not likely Very likely

9. What improvements would you suggest for this new implementation?

10. Please summarize your overall experience with the new system/feature.

Frequently Asked Questions

  • What is the purpose of this survey?

    To gather user feedback on the effectiveness and usability of newly implemented systems or features.

  • Who benefits from this survey?

    Product managers, developers, and customer success teams seeking to refine implementations.

  • What should this survey include?

    Questions on usability, adoption challenges, and user satisfaction.