Freemium Model Feedback Survey

This survey helps businesses understand the user experience with freemium offerings, including feature limitations, value perception, and willingness to upgrade to premium.

Where it is used

  • • Understanding freemium user satisfaction.
  • • Identifying features that drive upgrades.
  • • Optimizing the freemium-to-premium conversion rate.

Freemium Model Feedback Survey

1. How useful did you find the features available in the freemium plan?

Not useful Extremely useful

2. How likely are you to upgrade to a premium plan?

Not likely Very likely

3. What features do you feel are missing from the freemium plan?

Want to see the rest?

Drop your email to view and download the complete template

4. What prevents you from upgrading to a premium plan?

5. How would you rate the value provided by the freemium plan?

6. Were you aware of the premium features before using the freemium plan?

7. How likely are you to recommend our freemium plan to others?

Not likely Very likely

8. How would you rate the customer support for freemium users?

Very poor Excellent

9. Please summarize your overall experience with the freemium plan.

10. What new features would you like to see in our premium or freemium plans?

Frequently Asked Questions

  • What is the goal of this survey?

    To gather insights into user experience with the freemium model and improve conversion to premium plans.

  • What aspects does it evaluate?

    Feature usefulness, upgrade barriers, and overall satisfaction.

  • Who should use this survey?

    Businesses offering freemium plans looking to optimize user retention and upgrades.