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Referral Program Feedback Survey

We’d love your feedback on our referral program.

Survey Questions

1.

Did you know about our referral program before participating?

Type: radio (Required)

Yes
No
2.

How satisfied are you with the referral program?

Type: scale (Required)

Very dissatisfied
Very satisfied
3.

How appealing are the incentives offered in our referral program?

Type: scale (Required)

Not appealing
Very appealing
4.

How easy was it to refer others to our product/service?

Type: scale (Required)

Very difficult
Very easy
5.

What motivated you to participate in our referral program?

Type: text

6.

Did you receive the promised rewards for your referrals?

Type: radio (Required)

Yes
No
7.

Would you recommend our referral program to others?

Type: radio (Required)

Yes
No
8.

What improvements would you suggest for the referral program?

Type: text

9.

How likely are you to participate in our referral program again?

Type: scale (Required)

Not likely
Very likely
10.

How would you rate your overall experience with our referral program?

Type: scale (Required)

Very poor
Excellent

How to Use This Template

  • Evaluating the success of your referral program.
  • Gathering insights on participant satisfaction.
  • Improving referral incentives and structures.

Frequently Asked Questions

What is a Referral Program Feedback Survey?

It gathers opinions from users who participated in a referral program to measure its effectiveness and appeal.

Why is referral program feedback important?

It helps businesses optimize incentives, simplify the process, and increase participation.

What questions should be included?

Ease of referral, attractiveness of rewards, likelihood of referring again, and perceived fairness of the program.

How can businesses improve their referral programs?

By adjusting rewards, streamlining the referral process, and offering more personalization options.