Create NPS Surveys That Get Real Answers
Get our complete set of ChatGPT prompts for crafting NPS surveys that uncover actionable insights.
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Context-specific NPS questions
Industry-tailored variations
Bias-free formulations
Detractor deep-dive prompts
Promoter insight questions
Action-oriented feedback
Frequently Asked Questions
- Net Promoter Score (NPS) is a crucial customer loyalty metric that measures how likely customers are to recommend your product or service on a scale of 0-10.
- It's important because:
- 1. It predicts business growth through customer advocacy.
- 2. Helps identify satisfied customers (promoters) and dissatisfied ones (detractors).
- 3. Provides actionable feedback for improvement.
- 4. Correlates strongly with customer retention and revenue growth.
- 5. Offers a standardized way to compare customer satisfaction across industries.
- Companies with high NPS scores typically outperform their competitors in both growth and profitability.
- SurveySort's NPS prompt collection includes:
- 1. Core NPS question templates customized for different industries.
- 2. Follow-up question prompts for both promoters and detractors.
- 3. Industry-specific variations for B2B, B2C, SaaS, retail, and services.
- 4. Bias elimination techniques and best practices.
- 5. Response rate optimization prompts.
- 6. Timing and frequency recommendations.
- 7. Customer segment-specific variations.
- 8. Action-oriented feedback prompts.
- 9. Complete implementation guide with examples.
- 10. Integration tips for various survey platforms. All prompts are designed to work with ChatGPT to generate effective, customized survey questions.
- To use SurveySort's NPS prompts with ChatGPT effectively:
- 1. Copy our industry-specific prompt template.
- 2. Customize it with your company name, product/service details, and target audience.
- 3. Paste into ChatGPT.
- 4. Review and refine the generated questions.
- 5. Use our follow-up prompts to create deeper dive questions.
- 6. Apply our bias-checking prompts to ensure neutrality. Each prompt includes specific instructions, examples, and variations for different business contexts. We also provide guidance on how to iterate and improve questions based on ChatGPT's responses.
- Yes! SurveySort's NPS prompts are designed to be highly customizable. Each prompt template includes variables for:
- 1. Industry type (B2B, B2C, SaaS, etc.).
- 2. Product/service specifics.
- 3. Customer segment characteristics.
- 4. Business model nuances.
- 5. Brand voice and tone.
- 6. Survey channel (email, in-app, web, etc.).
- 7. Customer journey touchpoints. We provide detailed instructions for modifying prompts based on your unique business context, including examples from various industries and use cases. The prompts also include logic for handling different customer types and feedback scenarios.