Referral Program Feedback Survey Prompts
Design comprehensive surveys to optimize referral program effectiveness and participant satisfaction.
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Features
- Referral motivation assessment frameworks
- Incentive preference testing prompts
- Referral friction point identification tools
Benefits
- Identify and remove barriers to active referral participation
- Optimize incentive structures for maximum referral conversion
- Increase customer lifetime value through effective advocacy
Frequently Asked Questions
When should I survey referral program participants?
- Survey active referrers immediately after successful referrals, and survey inactive members quarterly to identify participation barriers.
How can I increase response rates for referral surveys?
- Our templates include proven micro-incentives and social proof elements that typically boost response rates by 30-40%.
What metrics best indicate referral program health?
- Track participation rate, referral conversion rate, and referrer satisfaction score as your core KPIs using our comprehensive dashboard templates.