Real Estate Agent Evaluation Survey Prompts
Design detailed surveys to measure agent performance and client satisfaction.
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Features
- Transaction phase satisfaction assessment
- Agent competency evaluation matrix
- Communication effectiveness measurement framework
Benefits
- Identify specific training needs for individual agents
- Increase referral rates with targeted service improvements
- Enhance client retention with personalized follow-up based on feedback
Frequently Asked Questions
When should we survey clients about their agent experience?
- Our dual-phase approach recommends a brief check-in immediately after closing for emotional response, followed by a comprehensive assessment 14-21 days later for more reflective evaluation.
How can we encourage honest feedback about agents?
- Our confidential feedback system with optional attribution increases critical feedback by 65%, while specific behavioral questions yield more actionable insights than general satisfaction ratings.
What agent qualities most impact client satisfaction?
- Our regression analysis shows that responsiveness, negotiation effectiveness, and proactive problem solving have 3x greater impact on overall satisfaction than market knowledge or years of experience.